Company

CoinsPaid

Industry

Financial Services

Headquarters

Tallinn, Estonia

Size, Employees

200+

Innovative merch shop helped CoinsPaid to impress event visitors and simplified the event managers’ lives.

Context

CoinsPaid, a leading European cryptocurrency payment services provider, regularly participates in major industry events. Like many exhibitors, they faced the challenge of standing out in crowded expo halls. To help CoinsPaid make a lasting impression, Swag42 offered an innovative solution: a digital merch shop.

A custom merch shop is a fantastic way to grab attention. It’s not just about giving physical gifts but creating a personalized shopping-like experience. Plus, it makes life so much easier for event managers.

With just a few clicks, managers reorder items before the event, while attendees pick what they like and have it shipped directly to their homes—no more carrying swag around the conference. It’s a win-win for everyone! That’s why we suggested a custom event swag shop for CoinsPaid.

Julia Zabrodskaya, Customer Success Manager at Swag42

Julia Zabrodskaya

Customer Success Team Lead at Swag42

Solution

Custom merch shop

Based on the Swag42 Platform, we implemented a one-stop merch shop for event attendees. Look how it works:

Merch shop in action
Merch shop demo
Disclaimer: The animation is for illustrative purposes only. The real customer’s screens are not displayed.

Event merch shop benefits

This non-standard way of gifting made an impression on the event attendees, bringing the following benefits to CoinsPaid:

  1. No logistics routines: CoinsPaid didn’t have to deal with mountains of swag in the booth or track the stock—everything was automated.
  2. Several touches with the brand: the attendees had CoinsPaid brand exposure during the event and upon the swag delivery. 
  3. Memorable swag experience: the digital event swag distribution made a lasting impression and supported the brand’s innovative nature. Moreover, people were free to choose the merch that they liked.

Along with the merch shop, Swag42 also provided free swag warehousing and no-margin delivery, which CoinsPaid appreciated:

5/5

swag storing & restocking service

5/5

communication quality

Swag for merch shop

All in all, for the customer’s merch shop, Swag42 created 420 products, including:

  • Hoodies with custom patches
  • Bike backpacks
  • Laptop cases
  • Joga mats by HUGO BOSS
  • JBL wireless speakers 
  • Raincoats
  • Craft boxes with custom tissue paper and a sticker

Working with Swag42, we have a unique opportunity to stay creative, customize gifts and event had a chance to partner up for one of the largest side events in the past year.

The highlight of our experience is the quick and secure international shipping, along with flexible and robust customer support. As we often have urgent orders in the events sector, I must say, Swag42 has never been more equipped to handle our needs than it is now

Natalie Vavulina, Brand and Events Lead at CoinsPaid

Natalie Vavulina

Brand and Events Lead at CoinsPaid

5/5

merch design

5/5

merch quality

Waterproof custom backpack for CoinsPaid
A waterproof backpack can be used as a backpack, a shoulder bag, or a bicycle frame bag. It is branded with term transfer printing
Laptop case
A classic minimalistic laptop case for 13-14” devices
Yoga mat with logo
A TPE Hugo Boss yoga mat with a custom print
JBL wireless speaker with logo
JBL Clip4 wireless speaker with a custom silicon keychain

Results

As a result, CoinsPaid’s merch shop became a powerful brand promotion tool at industry events and a strategic investment in event managers’ productivity. The only thing they have to do before events is to reorder swag with a few clicks, which allows them to travel light to events.

Over the past five years, we have collaborated with various vendors to bring our creative ideas to life, ensuring that we meet the needs of our events and annual gifts for clients. We are thrilled to have found a wonderful partner in Swag42.

Working as a cohesive team, we truly appreciate the Swag42 team’s dedication to crafting innovative designs and ideas that elevate our brand awareness to new heights.

Natalie Vavulina, Brand and Events Lead at CoinsPaid

Natalie Vavulina

Brand and Events Lead at CoinsPaid

5/5

process transparency

5/5

Net Promoter Score