Relieve all your event stress with the event merchandise concierge service. We’ll handle your merch before, during, and after the event.

Imagine this: you’ve got amazing merch on its way to the event. But now comes the tricky part: Who will bring heavy boxes to your booth? Where will you store the merch overnight between conference days? Who will transport it back afterward? Not to mention dealing with potential delays or lost shipments.

We’ve seen how tough merchandise logistics and on-site management can be for our clients. That’s why we’re now offering event merchandise concierge service.

About event merchandise concierge service

An event merchandise concierge service handles everything related to managing branded merch during the event: delivery, restocking, and collecting leftovers. This frees up your time to connect with event attendees and helps you not to miss important connections.

What problems does merchandise concierge service solve?

As an event manager, you’re likely to hand out merchandise to attendees. However, this often means dealing with more than just a few boxes, which raises many logistical questions.

We talked about merch management during events with Anna Yanchenko, our Event Manager at Swag42

Having dozens of conferences under her belt, Anna describes handling a team of 15 managers at a booth as a test of multitasking and problem-solving skills. You have hundreds of questions and issues to deal with: someone missed their flight, another had theirs canceled, there’re some issues with the booth, and much more. And on top of all that chaos, you still need to figure out how to transport all those event merchandise boxes.

Time is money, especially at events. With merchandise concierge service, you avoid the stress of finding storage and delivery solutions for your event merchandise.

Considering the back and neck pain, lack of time, and exhaustion — it’s often better to pay a bit extra upfront rather than deal with all these headaches. This way, you can stay organized and focused on achieving your company’s goals at the exhibition.”

Anna Yanchenko, Event manager at Swag42

Anna Yanchenko

Event Manager, Swag42

What’s more, not all conferences offer delivery options at the venue. Even when they do, arrangements must be made well in advance. Sometimes, shipments simply disappear. Furthermore, many hotels near venues won’t accept large boxes or packages, so you need to search for alternative storage solutions.

In addition, shipment matters can add stress. Imagine tracking your shipment only to find that some boxes are lost in transit while others are delayed. Or, your boxes can be scattered across different locations under someone else’s name.

A merchandise concierge service can make your life easier.

No more heavy lifting

Forget about:

  • Carrying bulky merchandise boxes
  • Finding a night storage for your merchandise
  • Hiding large merch boxes at a small booth

Network and get leads

When delegating merch logistics, you can:

  • Focus on your event goals
  • Engage with attendees without interruption
  • Make sure you don’t miss any meaningful connections

Forget about merch leftovers

Say goodbye to worrying about merchandise after the event: 

  • The remaining stock will be collected for you
  • No need to worry about finding space or arranging transportation
  • Your event swag is safely stored in your/our warehouse

What is included in an event merchandise concierge service?

Merch concierge service explained

An event merch concierge service involves merchandise delivery directly to your booth, on-site support and merch restocking, and leftovers collection and return.

Event merch concierge service by Swag42:

  • Truck-to-booth delivery. We deliver your merch stock as needed from the truck directly to the booth. We load any remaining merchandise back into the truck at night and secure it until the next conference day.
  • On-site support. We monitor and refill your merchandise on demand during the event. Our dedicated team is ready to bring more swag from the truck as needed, so you can focus on networking without missing any leads.
  • Post-event handling. After the event, we collect the remaining event merch and ensure it’s safely returned to your or our internal warehouse so it doesn’t become an extra task on your list.

Order event merchandise concierge service at the upcoming events:
SiGMA EURASIA
SiGMA CENTRAL EUROPE
SiGMA EURO-MED
SBC Summit

Turnkey event merch by Swag42

What’s better than having a personal merch concierge at an event? End-to-end event merch management: design, production, and delivery. 

At Swag42, we provide full-cycle event merch support and have already delivered 200K+ branded event items to 158 countries. You only have to approve the awesome designs — we’ll handle the rest.

Swag42 revolutionizes how companies participate in events by eliminating many logistical headaches.

Instead of worrying about delivering event merch, storing it, and dealing with potential losses, event managers can focus on what really matters — engaging with clients and creating an impressive company image.

It’s like having a reliable assistant who handles all your merchandise concerns, freeing up time for creative work and communication with your team and clients.

Anna Yanchenko, Event manager at Swag42

Anna Yanchenko

Event Manager, Swag42